Critter Comments
Here is what our clients have to say:
"Amazing, you are simply amazing! What terrific customer service! You were patient and kind with my Dalmatian, you took care of my animals like they were your own children, and you didn't even flinch when I told you I had six cats! I knew then you were something special. There isn't a price you can put on leaving your home and keeping your peace of mind… that's what Critter Care and Rich provide." —Marnelle, Long Beach
"Hi Rich!!! I wanted to take a moment and let you know how pleased we are with your service! Duke and Mr. Kittles are happy and healthy, the fish and plants are still alive, and everything is great. You are amazing! It's always a good sign when you arrive home and the first neighbor you see says: "oh, we saw Duke out all the time…he definitely got his walks!!!" Not to mention, he is much better behaved on the leash thanks to you…and obvioulsy got excellent care.
I also really appreciate your personal and professional touches—the email updates, the welcome home sign—and of course, the card before we left. They are wonderful additions to an already sterling service!!! Thank you so much! I can't tell you how great it is to know you can actually leave your beloved pets and not have to worry about thier happiness and safety!
You are amazing, and Critter Care is top notch!!! Thanks again!" —Jan, Duke, & Mr. Kittles—Naples, Long Beach
"Mike couldn't believe what great customer service you have, and we told everyone about it on Christmas. Your professionalism and thoughtfulness are what make us so comfortable allowing you into our home to take care of our babies. Today it seems many businesses are trying to give less and less, but you provide a level of service and care that I didn't know existed. Without a doubt, we will be calling you again when we need to get out of town and can't take the pups!!!" —Mike & Katie, Long Beach
"Critter Care has allowed me to travel with the peace of mind that my puppy will be loved and taken car of. We all know our pets and can tell if they're happy, depressed, etc. Annie looked so happy in Rich's care." —Darlene, Los Alamitos
"…thank you so much for taking care of 'the boys.' You did a GREAT job and we really appreciate ALL you did for us. You went 'above and beyond the call of duty!" —Dana, Long Beach
"…thanks for all your special care of 'Larry & Ginger.' I think you've spoiled them both! They've already 'asked' us when they can see 'Uncle Rich' again! Now they go nuts with excitement whey they see you." —Linda, Belmont Shore
"We were a little apprehensive about our first 'overnight sitter,' but is was such a relief knowing that you were there keeping an eye on the boys as well as the house. When we returned it was so gratifying to see that Max & Buddy were so relaxed, exercised and happy…thanks to YOU!" —David, Naples
"Thank you for taking such good care of Babe during my hospitalization. It is evident that you're an animal lover yourself and understand how important it is to have someone you can trust to care for your 'animal' family members." —Nancy, Long Beach
"…we had only used one pet sitter in the past and had a bad experience, so we were a little leery about using another. Rich, you did a wonderful job of caring for our home as well as our two shelties, Erma and Bruce, while we were enjoying our three weeks in Europe. Thanks again for e-mailing and updating us during our trip, keeping our yard and plants alive, and ensuring the Koi in the pond were OK and our noisy parrot, Gunther, was happy and had company. Knowing Critter Care was 'on the job' let us enjoy or holiday even more! We felt so comfortable using Critter Care we're already planning our next vacation." —Greta, Long Beach